Cancellation Policy

Order Cancellation

At Kasimass Store, we understand that plans can change, and you may need to cancel an order. Our cancellation policy aims to be flexible while ensuring timely order processing.

How to Cancel an Order

To cancel your order, please contact us as soon as possible. Orders can only be canceled if they have not been processed and shipped yet.

Cancellation Requests

To request a cancellation, please reach out to our customer service team:

Include your order number and the reason for cancellation in your request.

Cancellation Timeframe

If you cancel your order within 24 hours of placing it, we will cancel it and issue a full refund.

Custom Orders

Custom-made products are non-cancellable once production has started. Please ensure all details are correct before finalizing your custom order.

Refunds for Canceled Orders

Refunds for canceled orders will be processed within 7-10 business days to the original payment method used.

Contact Us

For any questions about our cancellation policy, please contact us:

Thank you for choosing Kasimass Store. We appreciate your business and are here to assist with any concerns.